TESTIMONIALS
roofing testimonials:
What Our Customers Say
We have some great customers that have left us fantastic reviews over the last couple of years.
Watkins was professional from our first contact. Ryan Bell worked with us throughout the process to repair and replace our roof. Ryan kept us informed at every stage of the project. The crew started and completed the job in two days and did a fantastic job. It makes the house look new! There was no mess left behind either. We are very impressed with our new roof. If you need roof work done, Watkins should be your first call. I give them 6 stars!!!
Pat Root
Our home in Brandon, MS sustained hail damage in April of 2021. Our decision to use Watkins Roofing was based on their solid reputation and the best advertising you can get….word of mouth. We know several homeowners who used Watkins and were quick to recommend them. We were impressed with their sales rep, Michael who was very knowledgeable and professional. The installation crew arrived as scheduled and was very careful to protect our outdoor furniture and landscaping. The finished product looks great and the crew did an excellent job with the cleanup. We highly recommend Watkins Roofing
Leon Hemphill
Moving into an older home has it’s benefits and downfalls. We finally had to get a new roof. After months of playing phone tag with other roofers. Jeff Thomas from Watkins was the ONLY one that immediately responded. He came out the next day and explained how the process worked and “that it is painless because the guys in the office deal with the insurance, you really don’t have to do a thing.” Whenever I spoke to or texted someone from Watkins, they all knew about the project or had an answer for me. The entire staff is kind and they actually know what they are talking about, they kept me up to date. The installation was quicker than expected and the crew showed up on time and worked! My old house was build in the late 40’s, so I think they had their work cut out for them. The crew worked and were done BEFORE I got home from work.
When Jeff said they clean up, they really do! No nails, paper, trash or old shingles were to be found. An amazing perk, is the project manager Jack, sent me a link so I was able to see the pictures of the process. Since my husband was not able to participate in this process, it is VERY nice that all the men, Jeff Thomas, Waymon Thornton, Chad Savage, Matt and Jack, that I spoke/met with, were respectful and patient when I asked my MANY questions. They worked with my schedule and wouldn’t stop until I was 100% happy. Thank you Watkins!
Jessica Hickman
We had a competitor come out and tell us that we needed a whole new roof. We had Watkins come out for a second opinion to find that our roof was only 4 years old and just needed some extra sealing around the architectural parts of the roof! Saved us a LOT of money. Johnny was our rep and he was awesome! He was honest, provided photos of everything on the roof, explained everything thoroughly and was quick to respond. Couldn’t have asked for better customer service!
Kristal Howell
I can’t say enough good things about the folks from Watkins. Every individual I interacted with was professional, knowledgeable and personable. At every step, they went above and beyond to meet our needs and wishes. Even taking extra effort to clean and leave my property better than they found it. After completing the repair and leaf blowing the pine straw and sticks from my roof, they proceeded to leaf blow my entire driveway! The work was done correctly, efficiently and at manageable, reasonable costs. I will forever call Watkins for any roofing needs I have. And if they were to expand their business to offer any other services, I’d use them for whatever that may be as well. Thank you to Watkins and their entire team!
Will Craft
I recently had some roof issues and a friend recommended Watkins. I had the privilege to meet Mr. Johnny Cassatta. His inspection was very thorough and he was completely honest about the damages. It’s not something I wanted to hear but he didn’t sugar coat it and over promise and then change the pricing later. I really appreciated his honesty throughout the whole process.
Andy Dkyes
We replaced our aging roof about two weeks ago after experiencing a leak. Michael Hemphill, our Watkins sales rep, helped us locate the problem, and since our shingles were at end of life, we discussed replacing the roof. Michael was friendly and knowledgeable, and helped us choose the materials for our new roof. Chad Savage worked with us in scheduling the roof replacement and delivery of materials. Austin Langford, our project manager, did a great job in making sure the job was completed to our satisfaction. We are very pleased with our new roof, and we really appreciate the way Michael, Chad, Austin, and Rachel in the business office worked with us to make this a good experience. We highly recommend Watkins Construction and Roofing.
Harold Rule
Kudos to Mr. Michael Hemphill and the Watkins Construction & Roofing Team! They are top notch professionals. From day one, Mr. Hemphill provided a thorough, thorough inspection of my roof. He knew exactly what documents and photos I needed to assist me with my insurance company. He never was too busy to answer my many questions. I now have a great quality roof and Watkins Construction & Roofing did it!
Dianne Macon
We are very impressed with how Watkins replaced our roof.
We took several bids from different companies.
Mr. Jamie Price was knowledgeable, well mannered, friendly and helpful. Watkins’s bid was fair and their reviews were good and honest. Our experience with Watkins was better than expected.
They began the job on the date we were told they would be starting. Their work was completed in the time frame quoted. Our material was delivered on time with all supplies necessary to get our roof started.
The crew putting the new roof on our home were polite, diligent, and they did not talk ugly or leave any messes. It was so hot yet they kept working quickly and as a good team.
After the job was finished Mr. Jamie Returned to double check their work. He also wanted make sure we were pleased and that we did not have any issues or problems.
I would also like to thank Mr. Blake Hardy for keeping us updated with everything.
We are very satisfied with our experience with the Watkins team from start to finish. I strongly recommend this company and will be using them again to roof our dream home as soon as we get it built.
Floy Graves
