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TESTIMONIALS

roofing testimonials: 

What Our Customers Say

We have some great customers that have left us fantastic reviews over the last couple of years.

Watkins was professional from our first contact. Ryan Bell worked with us throughout the process to repair and replace our roof. Ryan kept us informed at every stage of the project. The crew started and completed the job in two days and did a fantastic job. It makes the house look new! There was no mess left behind either. We are very impressed with our new roof. If you need roof work done, Watkins should be your first call. I give them 6 stars!!!

Pat Root

Our home in Brandon, MS sustained hail damage in April of 2021. Our decision to use Watkins Roofing was based on their solid reputation and the best advertising you can get….word of mouth. We know several homeowners who used Watkins and were quick to recommend them. We were impressed with their sales rep, Michael who was very knowledgeable and professional. The installation crew arrived as scheduled and was very careful to protect our outdoor furniture and landscaping. The finished product looks great and the crew did an excellent job with the cleanup. We highly recommend Watkins Roofing

Leon Hemphill

Moving into an older home has it’s benefits and downfalls. We finally had to get a new roof. After months of playing phone tag with other roofers. Jeff Thomas from Watkins was the ONLY one that immediately responded. He came out the next day and explained how the process worked and “that it is painless because the guys in the office deal with the insurance, you really don’t have to do a thing.” Whenever I spoke to or texted someone from Watkins, they all knew about the project or had an answer for me. The entire staff is kind and they actually know what they are talking about, they kept me up to date. The installation was quicker than expected and the crew showed up on time and worked! My old house was build in the late 40’s, so I think they had their work cut out for them. The crew worked and were done BEFORE I got home from work.
When Jeff said they clean up, they really do! No nails, paper, trash or old shingles were to be found. An amazing perk, is the project manager Jack, sent me a link so I was able to see the pictures of the process. Since my husband was not able to participate in this process, it is VERY nice that all the men, Jeff Thomas, Waymon Thornton, Chad Savage, Matt and Jack, that I spoke/met with, were respectful and patient when I asked my MANY questions. They worked with my schedule and wouldn’t stop until I was 100% happy. Thank you Watkins!

Jessica Hickman

We had a competitor come out and tell us that we needed a whole new roof. We had Watkins come out for a second opinion to find that our roof was only 4 years old and just needed some extra sealing around the architectural parts of the roof! Saved us a LOT of money. Johnny was our rep and he was awesome! He was honest, provided photos of everything on the roof, explained everything thoroughly and was quick to respond. Couldn’t have asked for better customer service!

Kristal Howell

I can’t say enough good things about the folks from Watkins. Every individual I interacted with was professional, knowledgeable and personable. At every step, they went above and beyond to meet our needs and wishes. Even taking extra effort to clean and leave my property better than they found it. After completing the repair and leaf blowing the pine straw and sticks from my roof, they proceeded to leaf blow my entire driveway! The work was done correctly, efficiently and at manageable, reasonable costs. I will forever call Watkins for any roofing needs I have. And if they were to expand their business to offer any other services, I’d use them for whatever that may be as well. Thank you to Watkins and their entire team!

Will Craft

I recently had some roof issues and a friend recommended Watkins. I had the privilege to meet Mr. Johnny Cassatta. His inspection was very thorough and he was completely honest about the damages. It’s not something I wanted to hear but he didn’t sugar coat it and over promise and then change the pricing later. I really appreciated his honesty throughout the whole process.

Andy Dkyes

We replaced our aging roof about two weeks ago after experiencing a leak. Michael Hemphill, our Watkins sales rep, helped us locate the problem, and since our shingles were at end of life, we discussed replacing the roof. Michael was friendly and knowledgeable, and helped us choose the materials for our new roof. Chad Savage worked with us in scheduling the roof replacement and delivery of materials. Austin Langford, our project manager, did a great job in making sure the job was completed to our satisfaction. We are very pleased with our new roof, and we really appreciate the way Michael, Chad, Austin, and Rachel in the business office worked with us to make this a good experience. We highly recommend Watkins Construction and Roofing.

Harold Rule

Kudos to Mr. Michael Hemphill and the Watkins Construction & Roofing Team! They are top notch professionals. From day one, Mr. Hemphill provided a thorough, thorough inspection of my roof. He knew exactly what documents and photos I needed to assist me with my insurance company. He never was too busy to answer my many questions. I now have a great quality roof and Watkins Construction & Roofing did it!

Dianne Macon

We are very impressed with how Watkins replaced our roof.
We took several bids from different companies.
Mr. Jamie Price was knowledgeable, well mannered, friendly and helpful. Watkins’s bid was fair and their reviews were good and honest. Our experience with Watkins was better than expected.

They began the job on the date we were told they would be starting. Their work was completed in the time frame quoted. Our material was delivered on time with all supplies necessary to get our roof started.
The crew putting the new roof on our home were polite, diligent, and they did not talk ugly or leave any messes. It was so hot yet they kept working quickly and as a good team.

After the job was finished Mr. Jamie Returned to double check their work. He also wanted make sure we were pleased and that we did not have any issues or problems.

I would also like to thank Mr. Blake Hardy for keeping us updated with everything.

We are very satisfied with our experience with the Watkins team from start to finish. I strongly recommend this company and will be using them again to roof our dream home as soon as we get it built.

Floy Graves

Cindy P.
Cindy P.
20:33 26 May 22
Angela B.
Angela B.
18:56 20 May 22
My husband and I care very pleased with the work of Watkins Construction and Roofing! Mr. J. Kyle was very helpful throughout the entire inspection process. Mr. Daniel and his team were very professional and efficient during the roof replacement process. I highly recommend Watkins Construction and Roofing!
Joseph K.
Joseph K.
18:56 19 May 22
Gabe was quick to get back with me and come & inspect my roof damage. Matt came out immediately & put a tarp on before any water damage occurred.
Rick H.
Rick H.
13:54 18 May 22
Very fast service. Very helpful. Would gladly call on them again. Highly recommended.
lila D.
lila D.
14:00 17 May 22
Friendly G.
Friendly G.
21:25 13 May 22
Watkins roofing went out of their way to provide quality service. They were extremely patient and helpful when dealing with my insurance company after my roof suffered damage from hurricane Ida. They stayed in contact with me throughout the entire process and, once we got final approval from my insurance company, they promptly scheduled the installation of my new roof. And, they did an excellent job. Dedicated & skilled workers were exceptional with their efficiency and professionalism. Additionally, Austin Langford who was overseeing the project was on top of everything. He was on site during my roof installation and made sure I was delighted with the results. I highly recommend Watkins Construction & Roofing.
Jennifer M.
Jennifer M.
20:31 12 May 22
I recently had my roof repaired by Watkins Construction and Roofing. I will have to say that I could not be more pleased!! They did excellent work but I was most impressed with their level of communication before, during and after the work was completed. A special thank you to Matt Martin, Blake Hardy and Chad Savage for taking extra special care of me!! I will definitely use Watkins again!!
Russ A.
Russ A.
16:04 10 May 22
Sarah H.
Sarah H.
19:54 09 May 22
I spoke with Wendy and she was super helpful, kind, and honest. They worked with my insurance and the whole process was easy. They left everything cleaned up and worked in a timely efficient manner. I highly recommend Watkins for all your roofing needs.
Robert L.
Robert L.
15:27 05 May 22
Needed a somewhat complicated roofing job. Got three quotes and Watkins was not the lowest nor the highest . The estimator was super. He explained things about my roof, ventilation and the items needed for my roof. I was so ignorant on some of this stuff. They did the job on time and really cleaned up afterwards no nails, no grit, no debris and a really good roofing job. The foreman on the job kept us informed on the progress.These guys are not where you go for a bargain basement roof but for a great job at reasonable price they are the go to people.
Judy G.
Judy G.
20:03 04 May 22
I am very satisfied with my roof. They were very efficient and made sure they cleaned up their mess. The roof looks good and I have already gotten compliments on it.
Cold B.
Cold B.
21:27 03 May 22
Quality and Integrity are key values at Watkins Construction & Roofing. They are willing to tell you the truth, even if that means that they do not recommend a full replacement. Wendy Hutchins is a spark of Joy and always accessible!
Regina H.
Regina H.
22:48 29 Apr 22
AMAZING, Once John Allen Mitchell was contacted he took over the project and made everything happen from handling the insurance company all the way through to completion. I could not have asked for a more professional crew. They finished my house in one day! I am super pleased and would highly recommend them.
Teresa B.
Teresa B.
16:23 28 Apr 22
I would like to thank Ron, Blake and Travis for their excellent service.
Gary M.
Gary M.
01:43 28 Apr 22
Shan Hales was very knowledgeable and explained each situation clearly. Shan took extra time to review attic for leaks and examined the roof. Very pleased with my service.
Linda W.
Linda W.
17:11 27 Apr 22
Shan was very polite and professional. He answered all of my questions thoroughly. His report was delivered timely. Thank you Watkins Roofing!
George C.
George C.
22:54 25 Apr 22
Roofing inspection very though. San Hales was professional and thorough. He identified three shingles that were loose and he took the time to chalk them down. Shan explained why our roof was in good condition. He also stated that if we had any further conditions (another storm comes through and there is potential roof damage) to just give them a call and they will come right out.
M L.
M L.
17:22 25 Apr 22
Jeremy, Blake, Chad, Matt, Amber & Theresa D. were very helpful, knowledgeable and went above and beyond to make sure things were handled and in a timely manner. We appreciate you all!
Richard S.
Richard S.
05:06 23 Apr 22
Kay M.
Kay M.
15:02 21 Apr 22
Shan Hales inspected my roof for possible hail damage. He was personable while maintaining a professional attitude. After inspecting the roof, he showed me pictures to explain his findings. While I don’t have hail damage to warrant a new roof, Shan is to send me an estimate of a few repairs that would extend the life of my roof.I highly recommend Watkins Roofing Company and Shan Hales. Thank you Shan.
William T.
William T.
13:37 21 Apr 22
I called Watkins to inspect my roof. Mr. Hales came and took his time to look over the roof and addressed my concerns. While my roof did not need replacing there are some areas that need attention. I appreciate his honesty in a time where others would try to take advantage of the situation. Whenever my roof needs to be replaced Watkins will get the call.
Margie J.
Margie J.
12:44 21 Apr 22
Watkins has a very strong reputation and deservedly so. John Allen was responsive, SO nice, and followed up at every step - good communication! Then Daniel came out with the crew and he was fantastic - took pictures all through the roof replacement, worried about my flowers (they were fine) making sure the netting was protective, and was respectful, personable and professional throughout the day. The crew cleanup was exceptional - no worries at all - as my yard, driveway, front and back doors were blown off and cleaned up!Yes, I give Watkins my highest recommendation.
Brenda H.
Brenda H.
02:17 21 Apr 22
Watkins Roofing & Construction installed our new roof after storm damage. John Allen was knowledgeable, helpful, and patient with all our questions. He also helped us with the insurance claim along with Derek to make sure we got what we needed. Cade came out on installation day and spent time answering our questions while making sure the new roof was what we expected. The entire Watkins team were professional, we would definitely use them again if needed.
Pat W.
Pat W.
23:37 20 Apr 22
Great job with Austin and Felix.... wonder ful
William L.
William L.
22:14 13 Apr 22
Jamie was so professional and helpful with our recent roof repair. He told us things to look for on our roof that might prompt another repair. He came earlier than expected and communicated his estimated arrival along the way, I highly recommend Watkins and Jamie for roofing needs in this area.
Jeremy J.
Jeremy J.
20:55 08 Apr 22
We had a leak in our roof and called Watkins roofing and construction. Mr. Shan Hales came out, found the problem and had it fixed in less than 20 minutes. Great guy and super easy to work with. Highly recommend this company and Mr. Shan.
Sallie L.
Sallie L.
18:41 08 Apr 22
The team was professional, and the roof was done in a timely manner, l am very pleased with the service that I received. Thanks for everything.
Neeley J.
Neeley J.
15:02 06 Apr 22
Less than one minute after I requested assistance from the Watkins website, Johnny Cassatta reached out and made things happen so quickly and smoothly for us! Holli and Brittany in scheduling had the roof guys in and they completed the roof installation WEEKS faster than it took our insurance to even process a check! The Watkins team really gets things done and has their customers as their top priority! I will not hesitate to use them again in the future!! Thank you!
Jeremy J.
Jeremy J.
14:16 01 Apr 22
Watkins Construction is a great roofing company. They made my experience a very pleasant one. Very nice staff, friendly, and did a wonderful job on my roof. I highly recommend this company for roofing needs.
Randal T.
Randal T.
13:49 31 Mar 22
Thank you for your immediate and professional response to my roofing problem.
christopher C.
christopher C.
16:44 30 Mar 22
Phenomenal work guys
Tabitha H.
Tabitha H.
15:47 30 Mar 22
Extremely responsive, thorough and professional. I have been in this insurance industry and have seen everything regarding contractors and nightmare stories. This experience was a fairy tale ending perfect and clean, no plants damaged, and they cleaned off porches and driveway with blowers! Wow! That’s the best description and review. Hands down easy painless and wonderful experience! Thank you to Theresa, Travis, and Daniel for everything!
Cynthia T.
Cynthia T.
22:16 27 Mar 22
What a pleasure it was working with Watkins Construction & Roofing! They reroofed my home and replaced all of the gutters.Johnny Cassatta was my contact person and kept me informed throughout the entire process. He made sure that every detail agreed upon was indeed taken care of.Mike and Theresa were absolutely outstanding in working with my insurance company and clarifying any questions that I had.Watkins team took great care in protecting all of the shrubs around my home as well as the patio furniture. After completion of the roof, there was a thorough cleaning and removal of all debris around the perimeter of the house. There was special attentiongiven to the driveway making sure all nails were removed. The installation of the gutters was a seamless process as well.Overall, my experience with Watkins Construction and Roofing was super positive and I will not hesitate to recommend their services!
Carolin
Carolin
03:04 26 Mar 22
During the sale of my Uncle’s home in Brandon, we were required to do a roof inspection then make any roof repairs. This work had to be completed prior to the closing of my Uncle’s home, which was less then 30 days. Due to the hard work from both Johnny Cassatta and Amber we were able to schedule and complete both the roof inspection & repairs a week prior to my Uncle’s home closing escrow.During the roof inspection, repair work was required. These repairs were done throughly and quickly. We could not have met our goals without engaging the team from Watkins Construction & Roofing. I HIGHLY recommend this company to do roof inspections, repairs or replacements.
Allison S.
Allison S.
19:56 24 Mar 22
Johnny Cassatta and Brittany Bullock were very quick and very professional. They helped me get financed and my roof on quickly without any problems. I would highly recommend Watkins Construction.
Randy C.
Randy C.
15:30 23 Mar 22
These people are great. They are fair in price. Their employees from the front office staff all the way down to the workers doing the job.a few of the great employees I felt with, Shan, Matt, Ron and Blake were all great and represented Watkins well. I can’t say enough good about them, and this is coming from a grumpy senior citizen. I highly recommend Watkins.
john W.
john W.
19:22 19 Mar 22
They were great Teresa and Derek were on point with insurance company and Johnny made sure I was always in the loop on what was going on
Cas N.
Cas N.
20:07 18 Mar 22
I CANNOT say enough WONDERFUL things about Mr. Johnny Cassatta! He assured me from the beginning that he would take care of me and he has done just that!! He has been available to answer all of my many questions and has made this the smoothest roof repair ever!! He takes excellent care of his customers and goes above and beyond!! If you need your roof repaired call him!! You won’t regret it!!
Deborah K.
Deborah K.
00:50 12 Mar 22
Watkins did roof leak repair for my elderly mother last summer. While our initial contact with them was pleasant, my mother's service experience was very disappointing. They kept pushing her repair date back, often without giving her any notice. She had rescheduled doctor appointments for them. When they finally came, the leak was fixed well enough; however, the replacement shingles to the area were nowhere near a decent match to the original color. She wasn't expecting a perfect match, but these are completely off base and stick out like a sore thumb. According to my mother, the man who came to do the after-job inspection was rude and dismissive, was there less than 2 minutes, and never even inspected the job. Unfortunately, I found all this out after the fact, as I wasn't in town. I regret that I wasn't there in person to follow the work, but most of all I regret trusting Watkins with the job.
Keith F.
Keith F.
14:53 11 Mar 22
I dealt with Watkins on a roof repair and installing new gutters. Micheal Hemphill, Amber Coulon, and Chad Savage were great with my quote and scheduling the repairs in a timely manner. Watkins made it easy on me with no hassle whatsoever. I will definitely recommend Watkins to anyone looking to deal with a professional company, that does good work in a timely manner. Thanks to the Watkins team for your great work!
Don D.
Don D.
14:19 11 Mar 22
Robert H.
Robert H.
19:07 04 Mar 22
Mike Hemphill from Watkins roofing came to my business aaa printing to estimate / repair a roof leak. He not only located a small one 20feet up on a metal roof but also repaired while taking pics. I have used Watkins before, they do professionL WORK, Micheal gives you all options with accurate estimate and I will use them again.
Rosemary H.
Rosemary H.
21:46 03 Mar 22
Mr. Jerry and Mr. John were very courteous. They kept me abreast of every move they made from start to finish. The team arrived promptly at 7:30 and the job was completed appropriately four hours later. I highly recommend this company.
Jamie C.
Jamie C.
16:48 03 Mar 22
From the first call from start to finish Watkins offered excellent customer service . They took us thru each step and made the process super easy. They installed our entire roof and did inside ceiling repair in one day. Great crew. Jamie and Chad were great to work with. Daniel was our project manager and was great!! I would recommend Watkins to everyone!!!
Ginger S.
Ginger S.
18:38 28 Feb 22
John Allen was so helpful in choosing the right color, etc. roofing. Matt was great in all the details on the removal of the old roof and the installation of the new one! Everything was done in a professional way and a timely manner. Chad was excellent in setting everything up.We are very pleased the work!
Kathy B.
Kathy B.
20:06 17 Feb 22
Professional work. I would recommend them to anyone
C B.
C B.
20:28 14 Feb 22
I worked with Chad Savage on this repair work and he was very easy to contact and responsive to a schedule change we had to request.
Dean M.
Dean M.
18:26 14 Feb 22
Sherrie G.
Sherrie G.
22:39 11 Feb 22
Todd with Watkins Construction was very professional and thorough. Cade, the installation crew chief and his crew was on time and very professional. Outstanding clean up job. Overall my family and I were very pleased.
Charlotte G.
Charlotte G.
22:00 11 Feb 22
The service and work were top-notch. They kept me informed throughout the process and were so patient working with me (in another state) and my family (locally).
Amy H.
Amy H.
16:24 11 Feb 22
Watkins Construction installed a new roof on our house, and we could not be more pleased. Marc Brewer went over and beyond dealing with a warranty claim with the shingles company. Justin and Chad did an amazing job keeping us informed. The quality work performed by Blake, Matt and the roofing crew was top notch, and we were so impressed by the clean up work done by the roofing crew. I would highly recommend Watkins for any roofing needs.
Katy Canion P.
Katy Canion P.
00:20 11 Feb 22
We are very pleased with our roof replacement and ceiling fix after a leak. They helped us work with our insurance and kept us informed throughout the whole process. They were even able to come and do the roof a couple of days earlier than expected! We enjoyed working with Chad, Blake and Matt. We highly recommend Watkins!!
Becky J.
Becky J.
17:25 09 Feb 22
Chad, Matt, Blake and Jamie did amazing job with WATKINS CONSTRUCTION COMPANY! They were quiet, professional, very neat and courteous. When they left you would never know that they had been her. I highly recommend this company!
Tim W
Tim W
22:46 07 Feb 22
Excellent work!! Great company to work with. I called with an inspection request and they worked that in quickly. Then, I got a list of needed repairs and pictures, and they worked us into their schedule and finished ahead of schedule! Thank you Blake, Chad, Matt, and Todd!! I'll call you when I need my next roof or repairs.
Rick S.
Rick S.
02:15 05 Feb 22
John Allen did the estimate, answered many questions, and was very informative and helpful. The work was performed by Chad, Matt, and Blake and was accomplished expeditiously and with excellent quality. I hope I don't need them again, since that would mean roof damage, but I would definitely use them if needed. I highly recommend them.
Dorothy O.
Dorothy O.
15:30 04 Feb 22
I would highly recommend using Watkins!!! From initial inspection with Jeff, to Matt scheduling, to Justin, Austin and the roofing crew, to the sheet rock guy, and the painters, Darnell and Avery everything was done in a timely, top-notch and professional way! The whole process went so smoothly and it all looks great. I am so very pleased!!! Even my husband was impressed and that’s saying a lot!!!
Patricia M.
Patricia M.
17:11 02 Feb 22
They were very friendly and helpful. Returned my calls promptly. Answers all my questions and made it easy to send my payment.
Chinmay P.
Chinmay P.
15:24 29 Jan 22
Watkins construction was awesome from start to finish. I had a water leak from the roof. they came out they had narrowed down the water leak and fixed it by replacing the shingles and metal roof from the valley. Did an awesome job! Timely, fast, efficient, great communication, good attitude. Will recommend to everyone. Thank you.
Donna W.
Donna W.
00:37 27 Jan 22
Kitty K.
Kitty K.
21:04 25 Jan 22
What a blessing this company brought to me. I would use them for any repairs or roofing needs that arise. I honestly can say that they were so thorough. I am raising two grandchildren and could not afford to fix the damage on my roof. Above my granddaughter’s closet was rotted wood from a leak in the roof and was about to cave in. A ministry from an angel tree brought them gifts at Christmas and I told her about the damage. I was asking if she knew of someone that would look at it and help me. She told her pastor and other church members and they immediately responded and a man named AJ told me about Watkins Construction & Roofing that he himself called. A man named Chad Savage and a few others contacted me and was very polite and informative about everything. Even when the work was complete they called me and checked on me and the job they did, to ensure it was fixed. They also told me if when it rains a good rain to call them immediately if it leaks or shows any sign of disruption. I know I am really bragging about this company but they deserve every statement of truth to be known, especially with all the scammers that are prevalent in this day and age. I also give the church members and the pastor and above all, Jesus Christ a huge thank you for blessing someone who truly would have never been able to fix this issue. I highly recommend Watkins Construction & Roofing, I promise you will be satisfied. I cannot tell you the cost because this was a gift from up above but I’m sure they are fair. Thank you all and may god bless and flourish your business.
Morgan L.
Morgan L.
15:49 25 Jan 22
They were great to work with! They were very patient with the whole process. Would definitely recommend!
Oliver S.
Oliver S.
19:44 24 Jan 22
The service Rep, was very professional, they kept me inform of the job status.
Toni J.
Toni J.
17:40 24 Jan 22
Michael Hemphill did a great job getting my new roof in a timely manner. He patiently answered all of my questions. I would highly recommend Micheal to anyone who needs anything done.
Ron S.
Ron S.
14:58 24 Jan 22
Watkins was great . They did a great job on our roof. Very professional.
Elijah B.
Elijah B.
14:52 24 Jan 22
Watkins Roofing was recommended to me by a friend. He said how the representative would investigate the damaged section of the roof and make a recommendation.I asked him to schedule my repair. It was scheduled.The repairmen came today (8-26-20). The Team Leader oriented me of the scheduled work. He showed me the what caused the needed repair.They made the repair and cleaned up so nice. The roof looks like new.I really, really enjoyed watching them work. Watkins, thank you so very much for taking care of our need.Thanks,Elijah Buckley
Barbara B.
Barbara B.
22:35 21 Jan 22
Watkins Construction was professional and so accommodating. They did a great job, were quick, clean, and efficient. Highly recommend.
Cindy C.
Cindy C.
22:13 21 Jan 22
Christian K.
Christian K.
17:42 19 Jan 22
Very professional and experienced. Definitely, I will use them again.
Tori S.
Tori S.
00:21 18 Jan 22
Michael Hempill was AMAZING! Excellent customer service, knowledgeable in his position and made sure we knew and understood everything that we needed and extremely professional! I knew we were in good hands and very trustworthy. We will be using him for anything we can in the future and refer him to our family and friends! We went from getting the run around from roofers to finding Michael and so thankful we did! Thanks Michael!
Clark B.
Clark B.
01:39 17 Jan 22
Watkins was professional from beginning to end. Each person we dealt with was so helpful. The process took only one day and you would have never known they were there. The yard was completely clean.
Harold R.
Harold R.
17:52 15 Jan 22
We replaced our aging roof about two weeks ago after experiencing a leak. Michael Hemphill, our Watkins sales rep, helped us locate the problem, and since our shingles were at end of life, we discussed replacing the roof. Michael was friendly and knowledgeable, and helped us choose the materials for our new roof. Chad Savage worked with us in scheduling the roof replacement and delivery of materials. Austin Langford, our project manager, did a great job in making sure the job was completed to our satisfaction. We are very pleased with our new roof, and we really appreciate the way Michael, Chad, Austin, and Rachel in the business office worked with us to make this a good experience. We highly recommend Watkins Construction and Roofing.
Brady V.
Brady V.
14:52 15 Jan 22
I called Watkins to get a leak in my roof repaired after we panicked one morning to find water covering our hallway floor. We had bought our home just a few months prior so we were still getting to know the house, and needed someone we could trust to come and give us a fair assessment of what it would take to fix the leak. After talking to the main office, we scheduled an appointment with Michael Hemphill, and he didn’t disappoint. He called ahead and showed up early (only after checking that that was okay), was very professional and explained the whole process and took pictures so I could see the issue. Most of all, after explaining the issue, he told me the fix was very simple, and he could fix it on the spot so we didn’t have to meet again later, and it was a minimal cost to fix. I wanted someone who was trustworthy, professional, and just treated people fairly, and I couldn’t have asked for anything more working with Michael. I will recommend Watkins to everyone I know who needs roof work!
Mandy D.
Mandy D.
16:17 14 Jan 22
Johnny Cassatta was impressive from the first phone call. He knows how to deal with your insurance and always has your best interest at heart. Would you have time and time again
Patti B.
Patti B.
14:21 14 Jan 22
Michael Hemphill is a diligent and hard worker who does his best to provide the best and most thorough information for your needs.
Ford M.
Ford M.
13:05 14 Jan 22
We used Watkins for flashing repair around a chimney to remedy a leak. They were the 3rd company to tackle this project. I wish we had called them first. We will definitely use Johnny Cassatta and Watkins Construction again.
Leon H.
Leon H.
03:12 14 Jan 22
Our home in Brandon, MS sustained hail damage in April of 2021. Our decision to use Watkins Roofing was based on their solid reputation and the best advertising you can get….word of mouth. We know several homeowners who used Watkins and were quick to recommend them. We were impressed with their sales rep, Michael who was very knowledgeable and professional. The installation crew arrived as scheduled and was very careful to protect our outdoor furniture and landscaping. The finished product looks great and the crew did an excellent job with the cleanup. We highly recommend Watkins Roofing.
Dianne M.
Dianne M.
01:46 14 Jan 22
Kudos to Mr. Michael Hemphill and the Watkins Construction & Roofing Team! They are top notch professionals. From day one, Mr. Hemphill provided a thorough, thorough inspection of my roof. He knew exactly what documents and photos I needed to assist me with my insurance company. He never was too busy to answer my many questions. I now have a great quality roof and Watkins Construction & Roofing did it!
Patty C.
Patty C.
00:56 14 Jan 22
Melanie W.
Melanie W.
22:44 13 Jan 22
Tanya L.
Tanya L.
21:10 13 Jan 22
Both my dormers were rotted on the side causing it to leak in my home. Watkins removed them and repaired the area at a reasonable price. It really looks nice. I literally have to tell people they use to be up there!
Andy D.
Andy D.
13:26 13 Jan 22
I recently had some roof issues and a friend recommended Watkins. I had the privilege to meet Mr. Johnny Cassatta. His inspection was very thorough and he was completely honest about the damages. It's not something I wanted to hear but he didn't sugar coat it and over promise and then change the pricing later. I really appreciated his honesty throughout the whole process.
Stephen G.
Stephen G.
03:11 13 Jan 22
Awesome company!
Kristal H.
Kristal H.
00:39 13 Jan 22
We had a competitor come out and tell us that we needed a whole new roof. We had Watkins come out for a second opinion to find that our roof was only 4 years old and just needed some extra sealing around the architectural parts of the roof! Saved us a LOT of money. Johnny was our rep and he was awesome! He was honest, provided photos of everything on the roof, explained everything thoroughly and was quick to respond. Couldn't have asked for better customer service!
Amy T.
Amy T.
22:21 12 Jan 22
Johnny Cassatta with Watkins Roofing is great to work with, he always goes above and beyond for his customers and takes great care of them.
Steve J.
Steve J.
03:26 09 Jan 22
The estimate was done quickly. The estimator worked with the insurance adjuster to make sure everything was covered. The crew was on time and did a good job.
Ms.Kapone
Ms.Kapone
20:55 05 Jan 22
Mr.charles and his fabulous amazing crew did an wonderful job on our roof today.We appreciate Derrick and Todd at Watkins Construction and Roofing company
Bob W.
Bob W.
14:56 31 Dec 21
Chris was very thorough and evaluated several options regarding attic ventilation. While he could have sold us some solution, he was honest and determined that we did not need any modification. What could easily have been a costly deal ended up at no cost. We appreciated the level of honesty and the effort put forth to determine our needs.
Niasha S.
Niasha S.
20:03 22 Dec 21
Great company to work with! I recommend them greatly. Also, they were time efficient and cared about me as their customer. Would work with them again if I ever need to.
merlyn W.
merlyn W.
18:31 21 Dec 21
Extremely professional from the sales staff to the team that works on replacement of shingles.. They arrived on time and went right to work . We used owensCorning duration shingles as they have a nail strip on them that won’t tear thru in wind ..I recommend this . we have a chimney that needs flashing and the person that did this took his time and did an excellent job .All ground was covered in plastic before roof removal and clean up was exceptional. We have a large roof 38 square and it was mostly done in a day . I know a lot about construction not a normal home owner and i have to say that this company is outstanding. Now here the best part thru owens corning and watkins our roof comes with a 20 year labor and 50 year shingle warranty you can’t beat that .. They might be more expensive then some but remember you get what you pay for !! We’re so pleased we will have them put on a metal roof on our garage .. when done I’ll comment on this as well .
Shad P.
Shad P.
20:49 15 Dec 21
Jessica H.
Jessica H.
20:17 14 Dec 21
Moving into an older home has it's benefits and downfalls. We finally had to get a new roof. After months of playing phone tag with other roofers. Jeff Thomas from Watkins was the ONLY one that immediately responded. He came out the next day and explained how the process worked and "that it is painless because the guys in the office deal with the insurance, you really don't have to do a thing." Whenever I spoke to or texted someone from Watkins, they all knew about the project or had an answer for me. The entire staff is kind and they actually know what they are talking about, they kept me up to date. The installation was quicker than expected and the crew showed up on time and worked! My old house was build in the late 40's, so I think they had their work cut out for them. The crew worked and were done BEFORE I got home from work.When Jeff said they clean up, they really do! No nails, paper, trash or old shingles were to be found. An amazing perk, is the project manager Jack, sent me a link so I was able to see the pictures of the process. Since my husband was not able to participate in this process, it is VERY nice that all the men, Jeff Thomas, Waymon Thornton, Chad Savage, Matt and Jack, that I spoke/met with, were respectful and patient when I asked my MANY questions. They worked with my schedule and wouldn't stop until I was 100% happy. Thank you Watkins!
Will C.
Will C.
17:01 14 Dec 21
I can’t say enough good things about the folks from Watkins. Every individual I interacted with was professional, knowledgeable and personable. At every step, they went above and beyond to meet our needs and wishes. Even taking extra effort to clean and leave my property better than they found it. After completing the repair and leaf blowing the pine straw and sticks from my roof, they proceeded to leaf blow my entire driveway! The work was done correctly, efficiently and at manageable, reasonable costs. I will forever call Watkins for any roofing needs I have. And if they were to expand their business to offer any other services, I’d use them for whatever that may be as well. Thank you to Watkins and their entire team!
Rodney Carter S.
Rodney Carter S.
10:30 09 Dec 21
Keciah W.
Keciah W.
17:27 07 Dec 21
No comment
Tyra P.
Tyra P.
16:23 06 Dec 21
Chad G.
Chad G.
15:07 06 Dec 21
Charles T.
Charles T.
14:31 19 Nov 21
Ashley B.
Ashley B.
03:57 19 Nov 21
Jamie ands team at Watkins are top notch! I have used Jamie for my personal home, as well as a referral for my clients. As a real estate agent, communication and timely, quality work are a must to keep things moving. Jamie definitely sets the bar in all aspects. I highly recommend Watkins for all of your roofing needs.
SS_OrangeCat
SS_OrangeCat
19:56 18 Nov 21
I recommend Watkins for all your roofing needs! Jeremy Gunalda is very professional, helpful and knowledgeable. Call him at Watkins for all your roofing needs !Ashley M.
Angela S.
Angela S.
18:56 18 Nov 21
I highly recommend Watkins Construction & Roofing for any repair or construction needs. I had a great experience with everyone I worked with or spoke to. Very professional people . Thank you for the great experience Jamie, Price , Blake, Hardy and Chad you made the process smoother then others I have spoken to.
Josie Gunalda (.
Josie Gunalda (.
18:44 18 Nov 21
Watkins is a fantastic company. Jeremy was a very knowledgeable and friendly representative! I highly recommend this company. Their quality of work is terrific.
Dub H.
Dub H.
17:52 18 Nov 21
Watkins was there when we were told they would be. Our Sales Rep Jamie Price went thru the process and Blake Hardy kept us up to date on when and what to expect. I was extremely happy with their professionalism and work..
Lacy
Lacy
17:51 18 Nov 21
I would recommend this company to any and everyone. My husband, Jeff Thomas, is a salesman for Watkins. I know firsthand how honest and reliable they are. Not only is their dedication to making customers happy, top notch, it is a priority. My family along with many others friends have used Watkins for their roofing needs and have been completely satisfied!
Shannon B.
Shannon B.
17:25 18 Nov 21
We used Watkins for a roof repair! Jamie Price was our sales consultant. Blake Hardy kept us up to date throughout the entire process. It was so great to have awesome customer service! I would definitely recommend Watkins to everyone!!
Jill C.
Jill C.
17:06 18 Nov 21
Watkins did a great job repairing our roof. Jamie Price and Blake Hardy kept us informed and got us exactly what we needed! Thank you!!!
Floy G.
Floy G.
17:02 18 Nov 21
We are very impressed with how Watkins replaced our roof.We took several bids from different companies.Mr. Jamie Price was knowledgeable, well mannered, friendly and helpful. Watkins’s bid was fair and their reviews were good and honest. Our experience with Watkins was better than expected.They began the job on the date we were told they would be starting. Their work was completed in the time frame quoted. Our material was delivered on time with all supplies necessary to get our roof started.The crew putting the new roof on our home were polite, diligent, and they did not talk ugly or leave any messes. It was so hot yet they kept working quickly and as a good team.After the job was finished Mr. Jamie Returned to double check their work. He also wanted make sure we were pleased and that we did not have any issues or problems.I would also like to thank Mr. Blake Hardy for keeping us updated with everything.We are very satisfied with our experience with the Watkins team from start to finish. I strongly recommend this company and will be using them again to roof our dream home as soon as we get it built.
ann I.
ann I.
00:11 18 Nov 21
Every single communication with Watkins Construction has been courteous and professional. From the Jamie Price to the actual crew that did the work. The clean up was amazing and very thorough. One beautiful roofing job.
Busywith3
Busywith3
17:41 17 Nov 21
Kim N.
Kim N.
18:08 16 Nov 21
If you are looking to replace your roof look no further. Watkins Construction is the company to call. They said they would be there they were there !! From the initial quote to the installation they were top knotch!!!Excellent communication, excellent service and professional, courteous staff. They showed up on time and did an amazing job!!! I would recommend them 100% !!!
Kevin G.
Kevin G.
17:38 16 Nov 21
Hemphill Builders, L.
Hemphill Builders, L.
02:43 16 Nov 21
Kasey R.
Kasey R.
02:10 16 Nov 21
Marc Brewer and his team did a great job installing our new roof!
Kasey R.
Kasey R.
02:06 16 Nov 21
Great company! Marc Brewer did an amazing job and was extremely helpful!
Jerry H.
Jerry H.
17:02 12 Nov 21
Karson G.
Karson G.
17:12 11 Nov 21
Highly recommend Jeff Thomas. Professional, knowledgeable & dependable. Nice guy! Watkins is a well established local company which says a lot in today’s times. Would definitely use them again!
John S.
John S.
16:25 11 Nov 21
Thanks Chad Savage and company for the roof copela leak repair at Mclaurin Heights Baptist Church, I would recommend this company, great work!
Zack I.
Zack I.
17:13 08 Nov 21
Marc Brewer worked on several of my clients roofs in the last couple months. He conducts himself professionally and with the utmost customer care and respect. I will steer all of my clients with roof damage to Marc Brewer with Watkins Construction and Roofing because I know he will treat them with respect and give them honest feedback and advice.
Jeremy P.
Jeremy P.
04:27 06 Nov 21
Watkins did an excellent job for us. Thankful for top-quality, trustworthy representatives like Jamie Price & Shan Hales! We highly recommend them!
DJack116
DJack116
19:00 04 Nov 21
We were pleased overall with the installation of our new roof by Watkins. The agents and management were very responsive and professional. The no interest financing gave us the financial flexibility we needed to afford a project of this level. We recommend Watkins Roofing and will be using them again in the future.
Kimberly S.
Kimberly S.
15:58 04 Nov 21
Jamie Price always “answers the phone” and the on-site staff handles all my needs. I have recommended Jamie on numerous occasions and everyone is just as pleased with the service he provides, therefore, they are spreading the word. Jamie is very present in every job. He may not physically be on property, but his hands are in every the project.
Vickie F.
Vickie F.
22:11 03 Nov 21
If you are in the market for a new roof then Watkins Construction & Roofing is who you need to call!!! It’s rare to get excellent customer service and a stress free home improvement project completed. From the initial call, to the free inspection, to meeting with my adjuster. They know exactly how to work WITH your insurance company. They even found a few things left off the insurance scope and was able to help me get the difference so I didn’t have to come out of pocket anymore than I needed to. I can’t thank Michael and his team enough for everything. My roof looks amazing!!
Mary Ellen B.
Mary Ellen B.
16:57 03 Nov 21
We had storm damage to our roof. I chose Watkins Construction & Roofing because a personal friend had used them and had been very impressed. Jamie Price came out to inspect roof and even blew the pine straw off to make sure he didn't miss anything. He was also very professional with the presentation, on time and easy to deal with. We are looking forward to working with Watkins.
Ambree R.
Ambree R.
02:22 03 Nov 21
I thank God for bringing Watkins Construction to our rescue through Jamie Price. We had looked to no avail because we had to have the best performance and people we can trust who will do what they say they will do. Most of all I like their commitment of NEVER covering up rotten wood. It was a miracle from God that Eric saw their commercial one night and called them.The final product speaks for itself.I have gotten so many compliments on Harvest Time Guesthouse. They say it looks like a million dollar house. I will refer them to everyone I know that needs a roof.
Pat R.
Pat R.
21:13 28 Oct 21
Watkins was professional from our first contact. Ryan Bell worked with us throughout the process to repair and replace our roof. Ryan kept us informed at every stage of the project. The crew started and completed the job in two days and did a fantastic job. It makes the house look new! There was no mess left behind either. We are very impressed with our new roof. If you need roof work done, Watkins should be your first call. I give them 6 stars!!!
PB A.
PB A.
17:03 28 Oct 21
The company put me in contact with Marc Brewer who is quick to answer or return your call and give information and accurate quotes.Crews are quick to respond and stay until the job is complete to customer’s satisfaction.
Cb H.
Cb H.
14:04 28 Oct 21
I have been impressed with Watkins' service from beginning to end. The owner of the company, Michael Dier, and his head sales manager, Jamie Price met with our HOA Board to help us assess our needs and tackle each project. I appreciate employees like Wendy Hutchins who respond immediately to my phone calls and emails. The professionalism from the top to the guys who put the shingles on the roof is top notch! Watkins was fast and efficient. Very appreciative for their expertise and quality roofing. Thank you to this amazing team of people.
Yolanda
Yolanda
12:55 28 Oct 21
Great quality work. Marc Brewer handled our issue in a timely manner. Always professional.
Kevin
Kevin
02:44 28 Oct 21
I hired Watkins Roofing and Construction to replace my roof. I was very pleased with the completion of the work. They were very professional, and they also were helpful with my insurance claim. I would definitely recommend them, and particularly, Marc Brewer
Jerold S.
Jerold S.
01:36 28 Oct 21
Professional repair and replacement. Marc Brewer helped us with theinsurance claim and subsequent repairs.Very pleased.
Thomas G.
Thomas G.
01:08 28 Oct 21
Nothing but good things to say! Marc Brewer is very professional!
Whitney A.
Whitney A.
00:57 28 Oct 21
Chris A.
Chris A.
23:09 27 Oct 21
Marc Brewer did such a great job, professional and very responsive.
Shawn I.
Shawn I.
23:04 27 Oct 21
Great customer service, Marc Brewer is great and always available when needed. Thankful to have a company I can call when something unfortunate happens to my home or cabin.
John S.
John S.
15:26 27 Oct 21
I was selling my house in Jackson earlier this month and I called Ryan Bell with Watkins Construction & Roofing in desperate need of a fast roof repair that showed up on the home inspection. He was very professional and got the work done quickly and on time for closing. Thanks Ryan and Watkins Construction & Roofing
Jo Anne B.
Jo Anne B.
14:38 27 Oct 21
Great people to work with---professional, verycompetent, pleasant. Great job and left not a scrap behind. 3 roofs in our family so far!
Bert G.
Bert G.
13:46 27 Oct 21
Would highly recommend Watkins Construction and Roofing. Very punctual and professional. Ryan Bell was very thorough in his inspection of my roof, helpful when explaining the problems and the repair was done in a very timely manner. I am very satisfied with my choice of Watkins and will continue to use them in the future.
Ashley M.
Ashley M.
03:02 27 Oct 21
Our family chose Watkins for multiple reasons, but #1 was Marc Brewer and his crew treated us like family. From the estimate to the follow up call, everything was prompt and professional, and the work itself was second to none, made a 100 year old house look brand new. The owner of Watkins Michael Dier is a family man and has truly created a great team around him, We couldn’t be happier!!
Adrienne B.
Adrienne B.
02:05 27 Oct 21
We had our roof replaced by Watkins Construction. Their sales rep, Marc Brewer, was very knowledgeable and exceeded our expectations throughout the whole process. Watkins also did a great job cleaning up nails, etc after our new roof was installed. Marc Brewer even followed up with us after installation to ensure we were satisfied! Definitely recommend!!!!
Becky R.
Becky R.
21:10 26 Oct 21
I am buying a home with a shake roof, which with I’ve had no previous experience. I called for them to come out, inspect, and tell me what I needed to know before buying (condition, life expectancy, any repairs needed, etc). Marc came promptly in less than 24 of me requesting an appointment. He did not rush through the inspection, but was very thorough. Most importantly, he could have told me anything and I would not known any differently. Marc told me it was in good shape and I should get maybe another 10 years out of it. HONESTY! INTEGRITY! Very refreshing in today’s world. I will use nobody else if I ever have a need for their services.
Wade's Maintenance S.
Wade's Maintenance S.
16:22 25 Oct 21
Jamie Price came out to our church to look at a roof leak around our Steeple. Within 24 hour we had our estimate back and we scheduled the work! Highly recommend Watkins! Highly recommend Jamie Price as your salesman!
Stephenie H.
Stephenie H.
15:51 25 Oct 21
Jamie Price and the team at Watkins were amazing to work with. This is the roofer everyone needs when working with an insurance company. They knew exactly what was needed to move the claim forward. They did such a great job, showed up on time, cleaned up, and completed the job ahead of the original schedule. I couldn’t be happier and would highly recommend Watkins Construction & Roofing to anyone looking to have their roof replaced.
Brenda M.
Brenda M.
15:37 25 Oct 21
Would recommend service was great. Jamie was professional and so helpful.
Susan H.
Susan H.
22:24 24 Oct 21
Watkins Construction, Michael Dier, came to our house the day of our housefire. As a former neighbor, he came to the rescue by ordering plywood and tarps to board up our house. We were not in a good way emotionally, and Michael took care of us. When our house was rebuilt, Michael and his team worked with our contractor, Jeff Goodwin, to do what had to be done, even in stages, to replace the roof.I highly recommend Watkins Construction.
Fred K.
Fred K.
21:55 22 Oct 21
Johnny Cassatta with Watkins Construction, has worked with me for 5 months, and my insurance company to get my roof inspected after storm damage. He has been to my home 4 times, to make sure everything my insurance company needed for our claim, was taken care of. Johnny was always professional, answering any questions I had during this long process. During my roof inspections, I mentioned problems my daughter had with an 18 month old roof she had installed from a different company, and Johnny volunteered to take a look at it for her. He gave her valuable information several times. I am so glad we chose this reputable company that puts its customers first!! Thank you Johnny!!!
g P.
g P.
12:38 22 Oct 21
Ryan Bell was excellent in working with insurance and lining up roof and skylight replacement -everyone on the Watkins team was very professional and work was completed as promised and bid. Great job !
Rhonda N.
Rhonda N.
15:36 21 Oct 21
Johnny Cassatta and his team did an excellent job replacing my roof that had been damaged by a storm. Johnny explained the process well prior to starting. The work looks great!
Bari L.
Bari L.
14:53 21 Oct 21
Johnny Casetta and his team were great! 10 out of 10 recommend!! 😊
Hardy S.
Hardy S.
13:56 21 Oct 21
Watkins is a superior roofing and home repair company. We had them repair our roof after storm damage was done in early 2020. The quality of work that they show is a direct reflection of the people that they have working for them. Ryan Bell was our project manager and was more than thorough in his damage assessment which carried through to the completion of work by him and his team. They were sure to check and inform me of any other repairs that may have been needed including gutters and painting. They are more than just a roofing company, they are a home repair company. This makes things easy when dealing with just one company to handle all things around the house. I highly recommend Watkins and will use them again when needed.
Annen F.
Annen F.
18:38 20 Oct 21
If you are looking for an honest and knowledgeable inspection on your roof, I would highly recommend contacting Marc Brewer. He is punctual and inspects each project with the highest integrity.
Jennifer H.
Jennifer H.
08:23 19 Oct 21
I made an appointment and the roofer did show up on time and spent a whole 2 minutes looking at my roof. He told me he would get back to me the next day via email (and I checked my junk mail) which did not happen. That was a Tuesday. I waited until the next Monday to call which I thought was sufficient time and was told there was a “work order with an estimate”, but they did not know why it was not submitted?! I was told someone would get back to me on 10/18, but I never received a call?! I took off of work on 10/12, waited and this was the service I got?! I am very surprised they received such stellar reviews?! I would give them 0 if I could as no one has yet to get back to me after a week. No phone call, email, estimate . . . Nothing!
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