Roofing Pros

Proposal

After our initial discussion, we will take your feedback and preferences into consideration and will create a detailed proposal that lays out the different services we recommend and that you have requested, details about the work to be performed, and any warranties included with that work. Changes are made until you are completely satisfied with the proposed work.

PRE-CONSTRUCTION MEETING

Once you accept our proposal, your Project Manager will walk you through the agreed-upon services and provide a detailed timeline for the project’s completion. He will happily answer any questions you may have and can tell you what to expect, how to prepare, and will be available as your go-to contact throughout your project.

Installation

On Installation day, our licensed roofing team will arrive at the appointed time and your Project Manager will be there, on-site, to announce the team’s arrival and to monitor their progress. Old roofing materials are removed, the roofing foundation is checked for stability, and new materials are installed according to the agreed-upon services. 

The final part of the installation is dedicated to a full-scale cleanup. All materials are removed, all nails are picked up, and we always try to leave our job sites cleaner than when we arrived.

Walk-Through

At the end of the installation process, your Project Manager will inspect all of the work completed and perform a walkthrough with you to ensure the project has been completed to your satisfaction. If anything is not done to your satisfaction, we will always make it right.

Final Inspection

Once your Project Manager determines all work is completed, he will review any additional work done since the walkthrough and go over the details of the warranty on all work performed with you and answer any questions you may have.

Customer
Satisfaction Survey

Once the project is completed, you have the opportunity to review our work and leave feedback. We use this feedback to continue to improve our services and to maintain the high level of customer service we believe should always come standard in the roofing industry.